Privacy Policy

We may collect the following types of personal information: • Contact information: your name, email address, phone number, and mailing address when you submit a quote request or contact form. • Service information: details about your property and the services you are requesting. • Communications: records of correspondence between you and Tri-Star. • Website usage data: IP address, browser type, pages visited, and time spent on our site, collected automatically via server logs and analytics tools. We collect only the information necessary to provide our services and respond to your enquiries.

We use your personal information to: • Respond to your enquiries and provide quotes for our services. • Schedule and deliver irrigation, landscaping, lighting, and snow removal services. • Send service reminders, seasonal maintenance notices, and follow-up communications. • Improve our website and service offerings. • Comply with legal and regulatory obligations. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your personal information with: • Service providers: trusted third parties who assist us in operating our business (e.g., email delivery, scheduling software), bound by confidentiality agreements. • Legal authorities: when required by law, court order, or to protect the rights and safety of Tri-Star, our employees, or the public. All third parties are required to handle your information in accordance with applicable privacy laws.

Our website may use cookies and similar technologies to enhance your browsing experience and collect anonymous usage statistics. You may disable cookies through your browser settings; however, some features of our website may not function properly as a result. We do not use cookies to collect personally identifiable information without your consent.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When your information is no longer needed, we securely destroy or anonymise it.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorised access, disclosure, alteration, or destruction. While we take these precautions seriously, no method of transmission over the internet is 100% secure.

Under PIPEDA and PIPA, you have the right to: • Access the personal information we hold about you. • Request corrections to inaccurate or incomplete information. • Withdraw consent to the collection or use of your information (subject to legal or contractual restrictions). • File a complaint with the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta. To exercise any of these rights, please contact us using the details below.

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: Tri-Star Irrigation and Lightscape 289 Lakeside Greens Crescent Chestermere, AB T1X 1C3 Email: [email protected] Phone: (825) 735-2884

We may update this Privacy Policy from time to time. The date of the most recent revision appears at the top of this page. We encourage you to review this policy periodically.